Rockford Auto Repair

Miguel Hernandez 3 months ago

Careful with local mechanics shops especially if you’re a young person. They will try and scam you since they think you don’t know nothing about it. I got scammed on a local shop ( not this one specifically ) but most of them do, got charged 800 dollars to just get my spark plugs changed along with my coils (4 total) got scammed terribly learned the hard way but never again.

Phyllis Boyd a year ago

Rockford auto repair is awsome fast and friendly service and low prices that can work with your budget we will definitely go there from now on for are car repairs

Russell M a year ago

They changed my axel quick and only charge me 102$ with tax I was amazed I will be going up there again

Arely duran a year ago

Extremely unprofessional and unhelpful. A car involved in a scam was brought to this shop shortly after the transaction, and I contacted them to try and get basic information to assist with a police report. I was hung up on multiple times with no explanation. Others attempted to call on my behalf and were also immediately disconnected. No one offered to listen, answer questions, or even acknowledge the situation. I wasn’t asking for private customer records just basic cooperation in a fraud case to help prevent others from being scammed. The complete lack of professionalism and unwillingness to assist in any way is deeply concerning. I would not trust a business that treats people this way, especially when public safety and accountability are involved.

Joey Dodo 4 years ago

if i could give 0 stars i would. these guys are absolutely hands down the worst, most incompetent mechanics i’ve ever encountered. Had my car towed there for an engine replacement and they said they could and would do it. After deciding to not cooperate with my insurance company for a week, my car spent another 2 weeks in their hands before i had to call them to ask what was going on, to which they responded that “they don’t feel like doing it”. so i had pay to have it towed elsewhere. After retrieving my car from the second mechanic, he had informed me that somebody had cut the wires in my car for my headlights and various other wires were cut as well so he fixed them for me. After driving it home i’d also noticed that 3/4 of my windows no longer work at all and that i had a broken tail light. As others have said, these guys are absolute crooks and completely untrustworthy. DO NOT go here.